📘 ISO 9001:2015 Quality Management Systems – Lead Auditor Course

ISO 9001:2015 is one of the world’s most recognised standards for Quality Management Systems (QMS). It provides organisations with a structured framework to deliver consistent quality, enhance customer satisfaction, and achieve continual improvement.

This Lead Auditor training course is available both in classrooms and through online sessions, offering participants flexibility while ensuring interactive and practical learning.

🎓 Course Introduction

This comprehensive and interactive programme is designed for individuals who want an in-depth understanding of:

  • Auditing techniques and principles
  • QMS assessment methods
  • Skills needed to evaluate and improve organisational processes

⏱️ Duration

📅 5 Days

👥 Who Should Attend?

This course is ideal for:

✔️ Professionals responsible for designing, implementing, or managing audit programmes
✔️ Existing auditors seeking to refresh and update their knowledge
✔️ Individuals aiming to develop the competence to lead audit teams and conduct external audits

📚 Prior Knowledge

Participants are expected to have an understanding of:

  • Quality management principles and terminology
  • The link between quality management and customer satisfaction
  • The process approach in QMS
  • The structure and requirements of ISO 9001

✨ Foundation-level training or self-study can be undertaken for those new to the subject.

🎯 Benefits of Attending

By completing this course, participants will:

✅ Gain the skills to lead an audit team and evaluate a QMS against ISO 9001:2015
✅ Learn how to conduct effective, value-adding audits
✅ Deepen their understanding of risk-based thinking, continual improvement, and customer focus
✅ Understand how to embed quality measures into processes to improve organisational performance

📖 Course Content

🔹 Introduction to ISO 9001:2015
🔹 The Process Approach
🔹 Risk-Based Thinking

Quality Management System Requirements

  • Context of the organisation
  • Leadership
  • Planning
  • Support
  • Operation
  • Performance evaluation
  • Improvement

Auditing Skills & Principles

  • Definitions and terminology
  • Types of audits
  • Audit objectives
  • Roles and responsibilities of auditors & lead auditors
  • Audit planning, execution, and reporting
  • Identifying nonconformities and corrective actions
  • Audit follow-up and continual improvement

👨‍🏫 About the Trainers

Our trainers are experienced quality management professionals with practical auditing expertise across diverse industries such as:

🏭 Manufacturing
💊 Pharmaceuticals
💼 Finance
🏢 Public services

They combine technical knowledge with people management skills to ensure an engaging and practical learning experience.

📝 Assessment & Training Certificate

Participants will be assessed through interactive exercises and a final written evaluation.

📜 On successful completion, delegates will receive a training certificate acknowledging their achievement.