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Inspection/ Calibration Feedback

Please rank the Service according to below scheme, give score as per your level of satisfaction.

Organization Name & Address

Is the Inspection carried out in a satisfactory way?

Poor Fair Acceptable Good Exceptional

Did he/she follow the Inspection Plan?

Poor Fair Acceptable Good Exceptional

How was the time managed?

Poor Fair Acceptable Good Exceptional

Are you satisfied with the Inspection methodology and report of the Inspector?

Poor Fair Acceptable Good Exceptional

Has the Inspector demonstrated knowledge about the requirements and policy with relevant equipment?

Poor Fair Acceptable Good Exceptional

Did the technical expert have sufficient knowledge regarding the equipment technical parts?

Poor Fair Acceptable Good Exceptional

Was the Inspector/Tech expert prepared for the inspection?

Poor Fair Acceptable Good Exceptional

Did the content of the review report meet your expectations?

Poor Fair Acceptable Good Exceptional

Were our Inspectors professional and courteous?

Poor Fair Acceptable Good Exceptional

Did our Inspectors style and methods of assessing meet your expectations?

Poor Fair Acceptable Good Exceptional

Were the results and feedback presented to you by our Inspector adequate?

Poor Fair Acceptable Good Exceptional

Please rate our Inspector/technical expert’s skills?

Poor Fair Acceptable Good Exceptional

Did the Inspectors showed sufficient flexibility or understanding?

Poor Fair Acceptable Good Exceptional

Has the Inspector concentrated on important issues?

Poor Fair Acceptable Good Exceptional

Were non-conformities written based on facts?

Poor Fair Acceptable Good Exceptional

Has the Inspectors been able to handle unforeseen situation?

Poor Fair Acceptable Good Exceptional

Has the Inspectors been able to handle unforeseen situation?

Poor Fair Acceptable Good Exceptional

Other comments

Delivery of your Certificate(s) in a timely manner?

Poor Fair Acceptable Good Exceptional

Quality and correctness of the Certificate?

Poor Fair Acceptable Good Exceptional

Answering your phone calls to our office?

Poor Fair Acceptable Good Exceptional

Providing you with a quote in a timely manner?

Poor Fair Acceptable Good Exceptional

Additional Remarks

Checked/ Reviewed by

Analysis: Scope Achieved

Date

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