DAS Policies & Compliance Assurance
Implementing robust policies and ensuring strict compliance are critical for DAS as a third-party certification support & training company. These measures uphold the integrity, credibility, and impartiality of our services — essential for building and maintaining trust with clients and stakeholders. Clear policies define roles, responsibilities, and procedures, helping to minimise risks of non-conformance, conflicts of interest, or operational lapses. Working in alignment with internationally recognised standards such as ISO/IEC 17020, ISO/IEC 17021, and other applicable requirements ensures that DAS operates within a reliable and professional framework. Strong governance and adherence to policies also support continual improvement, transparency, and the consistent delivery of high-quality services across all areas of operation.
Anti Bribery & corruption Policy
DAS is committed to preventing, detecting, and responding to bribery and corruption in all forms. Our policies define prohibited behaviours, establish clear reporting mechanisms, and set out appropriate consequences for violations.
Code of Conduct
DAS has a formal Code of Conduct that outlines the principles, values, ethical standards, and expectations of behaviour for all employees, management, contractors, and other representatives. It serves as a guide for professional conduct and helps to maintain a positive, respectful, and compliant workplace.
DAS Health, Safety & Quality Policy
We are committed to managing all business operations with the well-being of our team members, visitors, clients, and suppliers in mind. This includes preventing pollution from our activities and delivering services that meet agreed quality standards.
DAS Workplace Behaviour
DAS is committed to fostering a professional and ethical work environment where everyone is treated with dignity and respect. All staff are expected to act with integrity, protect the reputation of DAS, and contribute positively to workplace culture and client relationships.
DAS Impartiality & Confidentiality Policy
DAS upholds the principles of impartiality, confidentiality, and objectivity in all certification support, inspection, training, and calibration activities. All employees, contractors, auditors, inspectors, trainers, and technical experts are expected to follow these principles in their work.
Certification Suspension/ Cancellation Policy
Our suspension and cancellation policy defines the conditions and process by which DAS may temporarily suspend or withdraw a client’s certification support services in cases of non-compliance or other significant issues. This is part of our commitment to quality and impartiality.
Compliant & Appeal Policy
DAS has a formal framework for handling complaints and appeals in a fair, transparent, and impartial manner. This process ensures that all grievances, whether internal or external, are addressed consistently and professionally.
Equality, Diversity & Inclusion Policy
We are committed to creating a workplace where all individuals are treated fairly, valued for their unique contributions, and given equal opportunities to succeed. Our approach promotes diversity and ensures an inclusive environment free from discrimination and bias.
Information Security & Data Protection
DAS is committed to maintaining a secure information environment by protecting both digital and physical assets from unauthorised access, disclosure, alteration, or destruction. All personal, confidential, and sensitive data are managed in compliance with legal and regulatory requirements.
DAS Harassment Policy
DAS operates a zero-tolerance policy towards harassment or bullying on the basis of gender, religion, ethnicity, disability, or any other protected attribute. This policy applies to all employees, vendors, clients, and stakeholders, with clear procedures for addressing concerns. Breaches of the policy will result in disciplinary action, which may include termination. All complaints are handled confidentially, and false allegations will also be addressed appropriately.
DAS Registration & Refund Policy (PDF)
All training fees must be paid from the learner’s own account; incorrect payments may incur deductions.
Withdrawals due to family or personal reasons are subject to partial deductions based on the situation.
Medical emergencies may be eligible for refunds with valid proof; no refunds after exam registration.
Audit fees with DAS Global Ltd. are partially refundable only before the audit process begins.